Employee Resource Services

Employee Services

At ABA, we believe a happy employee is a productive worker. We make sure your employees understand and appreciate their benefits, give them tools to navigate the system and make you look like a hero in the process.

We don’t have to tell you how important plan design, cost and hassle-free processing are to your employees. But ongoing communication and customer service are also vital to your program’s success.

With ABA on your side, you can focus on what you do best while ABA handles benefits issues as they arise.

Call Center

When employees contact the ABA call center, they are greeted by friendly people sincerely interested in their particular situations or concerns. Every issue is documented with a benefits service ticket and tracked until it is resolved to reveal areas that may require employee education, plan modifications or other changes. Responses are guaranteed within 24 hours, providing welcome relief to you and your staff.

Employee Web Portal (Benefits Navigator)

Helping employees understand and manage their benefits has never been so easy. The ABA Web portal gives 24/7 access to their specific benefits information, FAQs, educational videos, benefits news, carrier contact numbers and forms.

Login to your Benefits Navigator Web Portal